Terms of service
Last updated: November 13, 2026
Overview
This website is operated by Petalora. By visiting our site or buying from us, you agree to these Terms of Service. If you do not agree, please do not use the site.
Products
Petalora sells brick-built flower bouquet building sets. Sets require assembly and contain small parts: they are not suitable for children under 3 years old. We do our best to show colors and details accurately, but colors may vary slightly depending on your screen, and the built bouquet may differ slightly from the photos. Product images may include illustrative or AI-generated lifestyle visuals. Petalora is an independent brand and is not affiliated with, sponsored by or endorsed by any other building-brick manufacturer.
Prices and payment
Prices are shown in US dollars and can change without notice. Promotions and discount codes are valid for the period stated. Only one discount code can be used per order; a discount code can be combined with our automatic bundle offer. Payment is taken at checkout through our secure payment providers. We do not store your card details.
Orders
We may refuse or cancel an order, for example in the case of a pricing error, a stock issue or suspected fraud. If we cancel an order you have paid for, you will be refunded in full.
Shipping and returns
Shipping, returns, refunds, our included shipping protection and our included 30-day warranty are described in our Shipping Policy and Refund Policy, which are part of these terms.
Customer reviews
Reviews displayed on our site include reviews imported from our supplier's marketplace listing for the same product, as well as reviews submitted on this site. By submitting a review, you allow us to display it on our site and in our marketing.
Intellectual property
The content of this site (text, images, logos and design) belongs to Petalora or its licensors and may not be reused without permission.
Limitation of liability
To the extent permitted by law, Petalora is not liable for indirect or consequential losses arising from the use of our site or products. Nothing in these terms limits the rights you have as a consumer under the law that applies to you.
Changes to these terms
We may update these terms from time to time. The version published on this page at the time of your order applies to that order.
Contact
Questions about these terms: getpetalora@gmail.com or our contact page.